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Zephyrtronics
Equipment is
Designed,
Engineered and Manufactured in the
United States
of America. |
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You Can Order Securely On-Line or Call In Your Order or Send Your Order By Fax
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ORDERING IS EASY WITH ZEPHYRTRONICS®
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You can shop securely on-line right here at the Zephyrtronics e-commerce site.
Zephyrtronics has a $100.00 minimum order requirement. Your shopping cart will guide you.
Or if you prefer, e-mail your company's formal Purchase Order to rw@zeph.com,
Or fax your company's formal Purchase Order to our Fax Number (562) 470-6978 (M-F 8-6PM PST)
Or give us a call at (909) 865-2595 and order with our Customer Service Desk.
Zephyrtronics is an old-fashioned, small American manufacturer of highly specialized equipment in Los Angeles County.
We work very hard to have all catalog items in stock so we can ship immediately when possible. Most all of our orders are
processed and shipped within 3-5 days time. While we applaud the efficiency of many terrific ecommerce sites like Amazon®,
we might sometimes be a bit slower because of the small size of our 23-year old company. Because we are an original
equipment manufacturer and not a distributor, please understand that you are ordering from the factory itself, and with our larger
equipment, demand can outpace our production / warehouse capacity, and occasionally we must backorder and will be happy to
provide you with our current factory lead-times. If you have any questions as to availability, you can call our offices.
Please note that because our equipment is highly specialized and, in many ways, nearly custom to a very specific industry,
Zephyrtronics reserves the right to refuse to sell our products to anyone at our discretion. Thank you!
Notice to our international customers: International orders require additional formal paperwork such as commercial invoices,
customs forms, NAFTA forms, scheduling special pick-ups and extra handling at our factory. Because of this, there is a $75
surcharge for all international orders. International orders may be required to ship on customer's UPS/FedEx accounts.
We cannot ship international orders out same day as order is received and there can be as much as a week in delay because
of international paperwork and requirements that vary from country to country. International orders must be $100.00 or more.
In most cases, international orders must be paid by advance bank transfer. Zephyrtronics will issue customer a pro-forma invoice.
Returns and Cancellations:
Orders may not be cancelled nor merchandise returned without written approval
from Zephyrtronics. Returns must have a written and dated formal RMA from
Zephyrtronics. There are no exceptions to this policy. Zephyrtronics
reserves the right to charge a 25% restocking charge on any orders (partial
or complete) returned with an RMA. With regards to any cancelled orders:
Zephyrtronics reserves the right to charge a reasonable processing and
handling fee if an order has been correctly processed and/or filled.
Zephyrtronics is very understanding and typically will make an extra effort
to help our customers who have made errors, but this is solely at
Zephyrtronics discretion.
See our Full Return Policy Here.
Distributors, agents and middle brokers can be charged up to 50% on
any cancelled orders because Zephyrtronics equipment is unique, highly
specialized, hand built and calibrated within our factory.
Zephyrtronics does not provide samples or trial usage of our premium
equipment and products for customer experimentation. Because no two printed
circuit board assemblies are the same, the customer is solely responsible
before purchase to determine on his/her own whether goods satisfies
their requirements.
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Updated for September 20, 2024 |
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©1996 - 2011, 2012,
2013, 2014, 2015, 2016, 2017, 2018, 2019 - 2024,
2020, 2021
by Zephyrtronics®. All rights reserved.
The information, text, images, photographs, charts, graphs you
receive online from Zephyrtronics® are protected by the
copyright laws of the United States. The copyright laws prohibit
any copying, redistributing, retransmitting, or repurposing of
any copyright-protected material. Zephyrtronics is the
registered trademark property of JTI, Inc. "The Science of
Zephyrtronics" and "Simplicity Through Innovation" and "Zephlux"
and "ZeroLead" and "Zero Balling" and "Zero Residue" and "Post
Cooling" and "Post Cooler" and "AirBath" and "SolderGlide" and
"SolderMill" and "Just So Superior" are the protected trademark
property of JTI, Inc. "Zephyrtronics" and "Low Melt" and "Air
Fountain" and "Fountainhead" are the registered trademark
properties of JTI Inc. *The above names are the registered
property of their respective owners. |
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